6 years ago
Madden 20 EA servers down
Product: Madden NFL 20 Platform:Microsoft XBOX One Which console generation do you have? XBOX One X What is your gamertag/PSN ID? TiredRaccoon893 Date/time issue occurred Servers been down for ov...
- 6 years ago
Are you still having some trouble connecting to the servers? There hasn't been any downtime aside from scheduled maintenance we have for a short period of time on Thursdays.
Here are some basic steps I recommend first. Let me know if they don't work.Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.