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hbk129's avatar
hbk129
5 years ago
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Madden 20 Franchise - Unable to Continue In-Progress game or load since 10/16

(Xbox One) Hey guys, I know there were some server issues with EA that were self-reported for Madden.. Since the 16th I can't load my Franchise. It's a solo one but is connected to Cloud. When I try...
  • hbk129's avatar
    hbk129
    5 years ago

    Just in case anyone runs into this I was able to get with support today and a rep walked me through clearing the MAC Address for my Xbox One (Network Settings) and then going to the Blue Ray settings and clearing a cache there as well. After that we rebooted, gave it a couple of mins and bam I was back in.

    Thanks!

hbk129's avatar
hbk129
5 years ago

Just in case anyone runs into this I was able to get with support today and a rep walked me through clearing the MAC Address for my Xbox One (Network Settings) and then going to the Blue Ray settings and clearing a cache there as well. After that we rebooted, gave it a couple of mins and bam I was back in.

Thanks!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago
@hbk129 Glad to hear that and thanks for coming back to the forums to let others know what might work for them!

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