Forum Discussion

copistatic5's avatar
copistatic5
6 years ago
Solved

Madden 20 Glitch

When playing Madden on my brand new PS4, it has this glitching problem where before the snap, when I’m playing offense, it like takes a certain player and does like sunshine rays of that player all t...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    I see. It really does look like this might be a hardware issue. The graphical artifacts you're seeing are really similar to what happens with a PC video card if it's getting too hot or if it the card is damaged. I think it would be best to reach out to PlayStation Support directly and let them know what's happening so they can take a look. 

    For more info on how to contact PlayStation support check out their website at https://support.playstation.com/s/

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago
That's definitely strange. If at all possible, is there any way that you could try launching the game on a different PS4? If you have a friend who has one I'd be curious to see if you run into the same issue on a different console.


/Kent
copistatic5's avatar
copistatic5
6 years ago

That’s not possible. Any other ideas?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Is this only happening when you're playing specific game modes, or is it just any time you're about to snap the ball no matter what? Does it happen with any team in any stadium?

    /Kent

  • copistatic5's avatar
    copistatic5
    6 years ago

    It happens in every mode, any stadium, any team. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    I see. It really does look like this might be a hardware issue. The graphical artifacts you're seeing are really similar to what happens with a PC video card if it's getting too hot or if it the card is damaged. I think it would be best to reach out to PlayStation Support directly and let them know what's happening so they can take a look. 

    For more info on how to contact PlayStation support check out their website at https://support.playstation.com/s/

    /Kent

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,110 PostsLatest Activity: 21 hours ago