Forum Discussion
5 years ago
I never received the free golden ticket I won. I followed all the steps in the message. A week later I haven’t received anything and EA help is telling me the promo is over??
EA_Blueberry: Removed image containing phishing scam
- EA_Blueberry5 years ago
Community Admin
@msoos26 That is unfortunately a phishing scam and not an official EA account. If you provided that account any information about your account or submitted account information at a website via the link, change your login credentials immediately.
Please contact our Support team if you have any concerns around the security of your EA account.
https://help.ea.com/en-us/help/faq/phishing-what-it-is-and-how-to-avoid-it/
https://help.ea.com/en-us/help/account/how-to-maintain-account-security/- 5 years ago
EA help online said it was real but the promo was over? Now I’m very confused.
- EA_Blueberry5 years ago
Community Admin
@msoos26 The promo itself is real, however the individual you had reach out to you in that image was pretending to be an EA employee.