Forum Discussion

vader7577's avatar
6 years ago
Solved

Madden 20 log in verification is showing a email that is no longer active

So for over 2 months I have been trying to get EA to remove a inactive email for the EA login verification system they have. Why they don’t just let you change the email in the first place is beyond ...
  • EA_Barry's avatar
    6 years ago

    @vader7577 

    Account security is important to us.

    When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

    If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.