Madden 20 not loading
I want to finish my franchise and play Madden 20 but it will not load. I’ve tried uninstalling and installing twice and it still doesn’t work. I’m not interested in upgrading my Madden. I bought this...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi @bmf078,
Can you tell me what platform you're playing on, and if you're getting a specific error code, or error message when you try to launch Madden please?
Xbox series X and no I do not get error code. The loading bar goes up to Showtime then stops
I’ve been having the same problem as you. The only thing that has worked (sometimes) is changing my DNS settings to 8.8.8.8 primary and 8.8.4.4 secondary. Hope this works for you!
Tried the DNS change. No luck either. I wish they’d fix this! I’ve run out of suggestions to fix this.
- EA_Solaire
Give the following steps a try please:
Open up your Xbox Settings, then go to Network Settings. From there go to Advanced Options and select the option to clear the Alternate MAC Address. The Xbox will restart after that.
If this doesn't clear the issue up, be sure to let me know.
That did not work
- I sign out of my gamer tag account before it reaches the “Showtime” loading screen and it loads fully. Then I log back in once the game gets to the main menu via the RT. I’ve tried everything else and it hasn’t worked. Including uninstalling and reinstalling and moving from the external to the internal. Very frustrating. Never used to do this and I didn’t change anything.
- @EA_Solaire Dear EA Community Manager. We'd all appreciate a status update re: this issue. We all want to continue enjoying the game along with the rosters we made. If I could import my Madden 20 roster into 22 I'd do it and wouldn't worry about it. But I can't. So, please fix this! Thanks!
