Forum Discussion

6 years ago

Solved

Madden 20 says EA Access Trial

I just bought EA Access for the first time to play Madden 20. I did not have Madden 20 before or the trial of it. When I get onto the game, it says EA Access trial in the top right corner of the screen. Whenever I get disconnected from the servers, it says I have to connect to the servers to play online on the Madden 20 trial. I don't know why it says I have the trial when I downloaded the game through the vault. Is the full game not provided with an EA Access subscription?

EA_Aljo
6 years ago
Hi there, @green_jt05.

It sounds like you downloaded the trial version from EA Access. Try going into the vault and download the full version of the game. Also, you can try downloading through your console's web-based store instead. Let me know how it goes. Thanks!

6 Replies

EA_Aljo
Community Manager
6 years ago
Hi there, @green_jt05.

It sounds like you downloaded the trial version from EA Access. Try going into the vault and download the full version of the game. Also, you can try downloading through your console's web-based store instead. Let me know how it goes. Thanks!
r8e92g2o9jpy
5 years ago
@EA_Aljo Yeah I have the same issue the games downloaded it just says I don’t have ea access which I do
tummystix5
5 years ago
I'm having this problem with the madden 21 trial after playing for 3 hours when I do have ea access
EA_Aljo
Community Manager
5 years ago
@r8e92g2o9jpy @tummystix5

Can you both try going to your console's store through a web browser and see if there's a button for the trial? Thanks!
aramue
5 years ago
Or EA can make this easier...I literally paid a crap ton of money and somehow mine is saying the trial is about to expire...I paid a mere $100 for this digital game. This is why I believe in the physical copy. Y’all are frauds and crooks...
cheesehead6843
5 years ago
@aramue I’m getting this trial message even with the physical copy....