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ScottishChamp's avatar
6 years ago
Solved

Madden 20 won't Launch Xbox one

Game wont load on Xbox one. Goes to yellow load screen (with Mahomes pretty face) then just goes back to dashboard, no errors or information.  Tried power cycle all usual steps with no luck, contact...
  • EA_Blueberry's avatar
    6 years ago

    @ScottishChamp 

    Do you have the game installed on an external hard drive or have anything else plugged into the USB slot like a controller charger? I've seen some launching and crashes issues when the game is installed on some external hard drives.

    When games are crashing back to the Xbox Home Screen that can be cache-related with the Xbox. Try power cycling the console to see if that helps prevent it from dashboarding.

    How to power cycle your Xbox console:

    1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    1. Plug the console power cable back in.
    2. Press the Xbox button  on your console to turn on the Xbox One.

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