Madden 2015 created players

I have followed these instructions verbatim more times than I care to remember at this point.

I originally bought a copy off of Amazon, and had the exact same issue as others in this thread. I would created a player, save him, and he would just vanish. I finally thought the hell with it, and decided to try an offline franchise as a player. No sooner than I select the team I want to play for, I get error code CE-34878-0, and the game crashes.

Thinking I've gotten a bad copy of the game, I request a refund from the seller, and he offers to send me another copy. I received it today, and lo and behold, I'm having the exact same issue.

I can't save a created player to a downloaded roster, and the game crashes if I try to do an offline player franchise.

I can save a created player to the original roster, but this defeats the purpose of why I wanted to buy the game in the 1st place, and that is to play with the most recent rookies.

Is it possible I've gotten 2 bootleg copies, or am I just doing something wrong? I've made sure the game is up to date, and downloaded each update it has available. I've also made sure to check that my PS4 was up to date, and it is. I've even rebuilt the database on my PS4 thinking that might have something to do with it, and the game still doesn't work like I expect it to.

What do I do? I'm beyond aggravated with this game. This is the 1st Madden I've purchased since 2011, and considering the issue I'm having with Madden 15, it will likely be my last unless I can figure out what is wrong and how to fix it. 

Thanks for taking the time to read my rant.