Forum Discussion

michealsenior's avatar
michealsenior
5 years ago

Madden 21 Connected Franchise crashes and dashboards during game loading screen

We’ve had a few occasions were the game dashboards when two players try to play each other. We’ve even removed a player from their team and attempted to play the computer and the game still bricks to...
BGetsDubz's avatar
BGetsDubz
5 years ago

Man... really hoping there was a solution to this. I’m gonna try to uninstall 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@BGetsDubz 

Have you tried power cycling your console? When games dashboard it's usually related to a caching issue. 

  • BGetsDubz's avatar
    BGetsDubz
    5 years ago

    I've hard reset it several times. uninstalled the game, reinstalled. No change. 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      5 years ago
      @BGetsDubz

      Do you have the game installed to an external hard drive or have an external hard drive synced up to your console?

      Which platform do you play the game on?
      • BGetsDubz's avatar
        BGetsDubz
        5 years ago

        It’s installed right onto the Xbox. No external drive or anything. 

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