Forum Discussion
EA_Illium
EA Staff (Retired)
2 years ago
Would it be possible to get more information on this?
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- Does this happen when loading into a specific mode or performing an action in a mode?
- Does this happen to any other account on the device?
- How long are you playing until this happens?
- Are you playing from the device's internal storage or an external drive?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
- 2 years ago
Has anyone at EA tried to load the game and play it? It would be self-evident. Nobody can get in without countless errors. They are all listed in these forums. You can’t move from one area of the game to another without being booted.
our servers cannot process your request at this time, please try again later.
there was an error retrieving your currency balance.
everytime you try to open a pack. Everytime you achieve a reward. Everytime you leave challenges. All in ultimate team.
- Bandit752382 years agoNew Ace
- 2 years ago
Looks like it has been finally fixed today.
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