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Merk_Freeks's avatar
5 years ago
Solved

Madden 21 Franchise not loading

Playing on my offline Madden Franchise and after I completed a game my PS4 had an error and now I can't load into my franchise anymore, everytime I've gone to load into it I get the franchise transition screen and it takes me back to the load franchise page. I've rebuilt the PS4 Save Data and it was an autosave file so I don't have a backup. Not sure what I can do at this point because that was months of work down the drain.

  • Hey @Merk_Freeks


    Based on what you described it sounds like the save file for that Franchise is most likely corrupted, unfortunately. If the PS4 crashed while the game was loading or saving data it might have damaged the save file. Unfortunately those are local saves, and we don't have a way of recovering them from our side. 

    /Kent

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Merk_Freeks


    Based on what you described it sounds like the save file for that Franchise is most likely corrupted, unfortunately. If the PS4 crashed while the game was loading or saving data it might have damaged the save file. Unfortunately those are local saves, and we don't have a way of recovering them from our side. 

    /Kent

  • Same thing just happened to me.  I've spent hundreds of hours customizing my offline dynasty.  I had 3 save files just to avoid any saves getting corrupt!  Well guess what.  All 3 of them won't work anymore.  Sorry but a local save isn't going to crash on 3 separate occasions.  None of my other games do this.  My other offline franchise works just fine.  What are you going to do about it community manager?  I want a refund.

  • grinchmeow's avatar
    grinchmeow
    4 years ago

    That happened to me as well Tuesday. Now none of my 5 or 6 different franchises will load and I cant even play an exhibition game without it kicking me out. Any ideas?


  • That happened to me as well Tuesday. Now none of my 5 or 6 different franchises will load and I cant even play an exhibition game without it kicking me out. Any ideas? I have an Xbox Series X
  • This just happened to me on madden 22 , I was months in , it was in franchise 2029 and now I can’t open it.

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