Forum Discussion
Hey @EA_Kent , you were the representative I talked with last time, and idk if I'm necessarily supposed to tag you guys but I honestly don't know what else to do. Nothing is working and no one is really responding. Do you have any other suggestions? Because the problem is actually getting worse.
- EA_Kent5 years ago
Community Manager
Hey @EpicEagle9999.
I see that we spoke about some similar issues toward the end of last year. I'm sorry to hear this is still giving you trouble.
I remember that you mentioned you were in college when we last spoke. Are you still a student? If so, are you living on campus and using your school's internet connection?
/Kent
- 5 years ago
No I am at home. I am going to a community college for now and with the pandemic everything here went to online anyways.
- 5 years ago
@EA_Kent But if it helps give you any idea what the issue might be, I have literally not been able to play the game since Tuesday because of this issue.
- EA_Kent5 years ago
Community Manager
Got it, thanks for the details.
It's possible there may still be a connectivity issue happening that's causing these crashes. Do you have more than one Xbox connecting to your network at the same time?
/Kent
- 5 years ago
That has nothing to do with anything it’s not the internet
- 5 years ago
just unsubscribe from their service/get a refund if you can. this game is gonna be plagued by technical issues forever. they truly dont care.