Forum Discussion
I installed madden 21 last night and it has constantly frozen my PS4 to where I’ve had to do four power cycles just to get it to work again.
Hey @SeminoleMan007,
Does it seem like it's crashing at a certain point in-game, or is it just totally random?
/Kent
- 5 years ago
Yes,
I downloaded the game and at first it was working and then it started to lag really bad (I wasn't playing online just Face of the Franchise). Then it kept freezing every time I would restart the console.
- EA_Kent5 years ago
Community Manager
Hmm, gotcha.
Can you give this a shot for me to see if helps at all? Highlight Madden NFL 21 on your Xbox dashboard, then hit the Menu button on your controller. Go to Manage game & add-ons, then scroll down to Save Data. Highlight the saved data for your Gamertag, then choose the Delete Everywhere option.
Let me know if you're still running into any crashing issues afterward. Thanks!
/Kent