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dylanharris1256's avatar
dylanharris1256
5 years ago

madden 21 online franchise

me and my friend play just the two of us. when we play eachother everything goes well and we finish the game. when we load back into the franchise the game never counts and it says we never played it...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @dylanharris1256. 


I'd like to try out some troubleshooting to see if we can help with the issues you and your friend are seeing. I'd recommend starting off with the basic connection steps over at the EA Help site. If it keeps happening after that check out the platform-specific steps as well: 

- PlayStation 4

- Xbox One

- PC

If you're still seeing the same issues after that let me know. Thanks!

/Kent

  • dylanharris1256's avatar
    dylanharris1256
    5 years ago
    @EA_Kent its not a connection issue we play the game all the way thru just fine when we finish it at the hub for franchise it says the game is able to be played again like we never did anything
  • dylanharris1256's avatar
    dylanharris1256
    5 years ago
    @EA_Kent hello? this shouldnt be happening and the fix to everything cant be connection.

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