Product: Madden NFL 21
Platform:PC
Which console generation do you have? Microsoft Xbox One X
What is your gamertag/PSN ID?
Date/time issue occurred today
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? whoopswerebad
Summarize your bug i and other players from my online franchise are unable to login to our league. this is not an issue for other online leagues we have.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i dont know
What happens when the bug occurs? an error screen pops up saying that they are aware of the issue but it is not fixed
What do you expect to see? the actual game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
“The requested league is temporarily unavailable. We’re aware of the issue and are working to find a resolution. We apologize for any inconvenience.”
when I started the game today and wanted to enter my franchise game, I've seen that there was a file conversion which took a few seconds. I assume, this conversion was not triggered for you. my first approach would be to restart the game and try to open it again. maybe this triggers the conversion?
if not, I'd suggest to contact help.ea.com. hopefully they can solve this issue for you.
good luck!
