madden 21 trial error
Product: Madden NFL 21 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? xkingxinfern0 Date/time issue occurred 1/28/21 What typ...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHi, Madden NFL Community,
We're aware that some players are having issues accessing Madden NFL 21 on Xbox Series X or S. We are currently investigating and will keep you up to date with info here on the forums and Twitter at EA Help.
If you are receiving the error "Thank you for trying out Madden NFL 21. Your trial has expired. Please purchase the game to continue playing." this is the current workaround fix:
Install the Gen4 version of the game under My Games & Apps. The Xbox One Series X & S allows you to install both the Gen5 and Gen4 versions of the game.
Thank you. I tried other answers such as changing the Home profile, restarting the Xbox and changing Home profile back to Home along with uninstalling Madden 21, restarting the Xbox Series S and then reinstalling (and several other workarounds) but still keep getting the error message.
Fortunately the game is still playable by clicking "Upgrade" option and then selecting "Get". After it comes back with the message that I already own the full version it then takes me to the main menu and I can play it.
Looks like several people on Twitter are having the same issue. Right now it still appears playable and is limited to just the Trial message at load up.
