Forum Discussion

outlawjorgewale's avatar
5 years ago

Madden 21 user teams gone after next gen upgrade

Product: Madden NFL 21
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID?
Date/time issue occurred 02/21
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Prefer not to say
Summarize your bug When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrade to the Series X version of Madden 21
What happens when the bug occurs? When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.
What do you expect to see? User teams in online franchise
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Product: Madden NFL 21
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID?
Date/time issue occurred 02/21
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? League of three
Summarize your bug When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrade to the Series X version of Madden 21
What happens when the bug occurs? When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.
What do you expect to see? User teams in online franchise
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Product: Madden NFL 21
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Weird Zone
Date/time issue occurred 02/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? League of Three
Summarize your bug When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrade to next gen version of Madden 21 Xbox
What happens when the bug occurs? When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.
What do you expect to see? User controlled teams.
PS4 Crash Reporting: Please copy the text you put in the crash report here. .
What is the AMD or Nvidia Model Number of your graphics card? ..
Enter RAM memory size in GB .

When I upgraded to the Xbox Series X version of the game the user controlled teams do not show up on two cloud franchises.

6 Replies

  • It affects 2 leagues. In one league 2 users are next gen 2 aren’t. In another league 1 user is 2 aren’t. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @outlawjorgewales

    From my understanding if you moved to next-gen, the other players must also be on next gen to play in the league. The Xbox and PlayStation consoles allow you to download the next gen and previous gen versions of the game. In order for you to play with others on previous gen you need to launch that version.