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Rjmrock's avatar
Rjmrock
5 years ago
Solved

Madden 21 Won't Connect to EA Servers

Product: Madden NFL 21 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? rjmrock Date/time issue occurred 12/1/2020 What type of issue...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @Rjmrock 

    Thanks for trying. Let's see if alternate DNS settings will help. Try the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens.

Rjmrock's avatar
Rjmrock
5 years ago

Hi.

I've done all of this many times and just re did this now. Still not working.

Also, I've deleted and reinstalled on both PS4 and PS5. Why is this still happening?!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Rjmrock 

Thanks for trying. Let's see if alternate DNS settings will help. Try the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens.

  • GenderIsSpectru's avatar
    GenderIsSpectru
    4 years ago

    Yeah I’ve tried all of these and it still not working 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @GenderIsSpectrum 

      Are you playing on a console? If so, do you have anything plugged into the USB ports? If you do, try unplugging them and hard restart your console. Then, try again and let me know what happens. Thank you.

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