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askennedy1983's avatar
askennedy1983
4 years ago
Solved

Madden 21 xbox series x crashing

Product: Madden NFL 21 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? Askennedy1983 Date/time issue occurred 01/02/2022 What t...
  • PerplexedEagle2's avatar
    PerplexedEagle2
    4 years ago
    @EA_Blueberry As I see it. I have 2 different Xbox accounts. The one I used for EA was linked to the account that I no longer have an email for. But when I logged onto that EA account it asked me for authorization of terms of agreement and once I did that the game started working again. I will also tell you that I found out the game worked offline before of this most recent fix. Hope that helps
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@grinchmeow

I'll see what I can do. What is your Gamertag and what exactly happens when you try to play. Do you get an error message?
grinchmeow's avatar
grinchmeow
4 years ago
@EA_Blueberry my gamertag is PerplexedEagle2. I load the game and select Franchise Mode and my list of saved Franchises comes up. I select a saved franchise and then after about 20 seconds it boots me back to startup screen. So I tried to just play an exhibition and a superstar Ko and after I selected my different options the game wouldnt go to the stadium...it boots me back to the startup screen

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