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121094's avatar
121094
4 years ago
Solved

Madden 22 - EA Account

each time i use R2 to login into EA on the game screen, it will load into a diff screen but nothing happen. Once i press any button will just return to previous screen. help can only play the exhibi...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @121094.

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @121094.

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

GrantGwp's avatar
GrantGwp
4 years ago

how is this supposed to help? I've been having the same issue for two weeks, my game was fine then all of a sudden it started doing this

[EDIT: removed formatting]

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @GrantGwp 

    Did you try those steps?

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