Community ManagerHey there, @abouttofixit
Are you sure you're resetting the password for the right account? I'm not seeing Madden 22 being played on the one you're posting with. If you're sure about that, try contacting an advisor again. We can't help with account related issues through Answers HQ. To do that, you can message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
