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G_Santana47's avatar
G_Santana47
4 years ago

Madden 22 PC crash after loading frachise mode save

Product: Madden NFL 22 Platform:PC Which console generation do you have? What is your gamertag/PSN ID? G_Santana47 Date/time issue occurred everytime since april 3rd What type of issue do you h...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@G_Santana47 

I recommend downloading GeForce Experience to make sure you have the latest driver for your Nvidia card. It's possible the PC is launching the game with the Intel chip, so make sure you set your NVIDIA settings to launch the game with that card.

https://www.nvidia.com/en-us/geforce/drivers/

Please check to see if you have any Windows Updates that need to be installed. 

Let me know if that helps! 

G_Santana47's avatar
G_Santana47
4 years ago
@EA_Blueberry

I already did these tasks and problem stays the same.
Only happens in the franchise mode save, I can play exhibition normally
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @G_Santana47

    Do you have the game installed to the D drive?
    • G_Santana47's avatar
      G_Santana47
      4 years ago

      @EA_Blueberry
      Yes I do (on E, actually), I can't install it on C as it is a 120gb SSD and has no space for a 45gb game

      I have to add that I played the game normally for about a week, with no game breaking issues as this one.

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        4 years ago
        @G_Santana47

        Is the EA Play app also on the same drive and all the save files being saved to the same drive? I've had some players report crashing on the D drive but once uninstalling and reinstalling on the C drive the issue was resolved.

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