Forum Discussion
EA_Blueberry
Community Manager
3 years agoThank you for sharing a workaround fix, @DougSephiroth
@dawnangel1984
If you are still experiencing freezing please include a DxDiag so we can assist figuring out the cause.
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
3 years ago
@EA_Blueberry Here you go
- EA_Blueberry3 years ago
Community Manager
@dawnangel1984
I think the freezing in your case could be due to your graphical driver as it was last updated in 2020. Please download the GeForce Experience to help update or manually search your driver by punching in GT 1030 under the manual search to populate the latest driver.- 3 years ago@EA_Blueberry I did this and the game still crashes, unfortunately.
@DougSephiroth I recently got Madden 21 on Game Pass, so I'll be trying to get this file and will tell you if it works or not.- EA_Blueberry3 years ago
Community Manager