Forum Discussion
EA_Blueberry
Community Manager
3 years ago@Anonymous
Would you be able to try unplugging the 360 controller and play with Mouse and keyboard just to see if it locks up. If it doesn't, that can give us a good idea if that is where we need to determine if it's hardware related.
Anonymous
3 years ago@EA_Blueberry
I played a challenge with the controller connected and I don't had any issues. Then I selected to play another challenge and the game stopped responding after I selected a play. Video: https://youtu.be/Wp5aQvkcw3M - Timestamp: 05:55.
I closed the game, unplugged the controller receiver, then I booted the game. I played a challenge with keyboard input, then I selected a different challenge and the game stopped responding after I selected a play. Video: https://youtu.be/3GpsupUwSi4 - Timestamp: 03:34.
The issue occurs for both inputs - softlock during the loading screen or after selecting a play. This is the only game where I encounter this issue.
I played a challenge with the controller connected and I don't had any issues. Then I selected to play another challenge and the game stopped responding after I selected a play. Video: https://youtu.be/Wp5aQvkcw3M - Timestamp: 05:55.
I closed the game, unplugged the controller receiver, then I booted the game. I played a challenge with keyboard input, then I selected a different challenge and the game stopped responding after I selected a play. Video: https://youtu.be/3GpsupUwSi4 - Timestamp: 03:34.
The issue occurs for both inputs - softlock during the loading screen or after selecting a play. This is the only game where I encounter this issue.