Product: Madden NFL 22Platform:PCWhich console generation do you have? What is your gamertag/PSN ID? richardnixon20Date/time issue occurred September 19 2021 What type of issue do you have? GameplayWhich mode has this happened in? Franchise ModeWhich part of the mode? CloudWhat is your Franchise League Name? n/aSummarize your bug I cant even get the game to load ive tried a lot of things including uninstalling and redownloading ive seen other people have this problem and no solutionsHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? try to load the gameWhat happens when the bug occurs? the game wont even let me inWhat do you expect to see? i expect to see this fixedPS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB This is really frustrating i just spent money on a brand new game that is impossible for me to play

@spencerqmoore I'll see what I can do to get the game to load for you. I know it can be annoying to troubleshoot tech issues like this, especially when they come unexpected.To help me out a bit and make things go smoother, can you attach a DxDiag to your next reply and let me know all the steps you've tried so far? How to gather DxDiag information https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ PC Troubleshooting https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

@EA_Blueberry I also have the same problem. When ever I try to log into madden half way through it freezez and and kicks me out of the game. I've tried to log in so many times and it wont work.

@EA_Blueberry wrote: @spencerqmoore I'll see what I can do to get the game to load for you. I know it can be annoying to troubleshoot tech issues like this, especially when they come unexpected.To help me out a bit and make things go smoother, can you attach a DxDiag to your next reply and let me know all the steps you've tried so far? How to gather DxDiag information https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ PC Troubleshooting https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/ @0805benjamin Are you looking for help to troubleshoot? If so, we could use a DxDiag to take a look at the system specifications and Windows errors. Thanks,

@EA_Blueberry I'm having the same problems

Madden 22 pc wont launch | EA Forums

16 Replies

EA_Blueberry
Community Manager
4 years ago
@spencerqmoore

I'll see what I can do to get the game to load for you. I know it can be annoying to troubleshoot tech issues like this, especially when they come unexpected.

To help me out a bit and make things go smoother, can you attach a DxDiag to your next reply and let me know all the steps you've tried so far?

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
0805benjamin
4 years ago
@EA_Blueberry I also have the same problem. When ever I try to log into madden half way through it freezez and and kicks me out of the game. I've tried to log in so many times and it wont work.
EA_Blueberry
Community Manager
4 years ago
@EA_Blueberry wrote:

@spencerqmoore

I'll see what I can do to get the game to load for you. I know it can be annoying to troubleshoot tech issues like this, especially when they come unexpected.

To help me out a bit and make things go smoother, can you attach a DxDiag to your next reply and let me know all the steps you've tried so far?

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

@0805benjamin

Are you looking for help to troubleshoot? If so, we could use a DxDiag to take a look at the system specifications and Windows errors.

Thanks,
Squidmen5
4 years ago
is your game working for you
Squidmen5
4 years ago
@EA_Blueberry I'm having the same problems
EA_Blueberry
Community Manager
4 years ago
@EA_Blueberry wrote:

@spencerqmoore

I'll see what I can do to get the game to load for you. I know it can be annoying to troubleshoot tech issues like this, especially when they come unexpected.

To help me out a bit and make things go smoother, can you attach a DxDiag to your next reply and let me know all the steps you've tried so far?

How to gather DxDiag information

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

@Squidmen5

Can you upload a DxDiag so we can look at your specs?

Are you getting any errors at all when you try to launch it?

Are you using Origin or Steam?
Squidmen5
4 years ago
@EA_Blueberry I've tried verifying the integrity of the game's files and reinstalling the game 4 times I'm on steam and I get no error messages
DxDiag.txt95 KB
Squidmen5
4 years ago
@EA_Blueberry this is what i see right before my game crashes
EA_Blueberry
Community Manager
4 years ago
@Squidmen5

Have you checked to make sure your Windows Updates are all up to date with nothing pending? Once that is checked:

Try a clean boot and then immediately launch Madden NFL 22 as administrator. DO NOT OPEN ANY OTHER PROGRAMS. If the game is running normally, it's possible another program that is running in the background when we were previously playing is conflicting.

Re-installing Steam is a good option too in the event there is corrupted files there with the launcher. I did notice you have a Steam microphone software on there with drivers from 2017. Here is a discussion on that.

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Squidmen5
4 years ago
@EA_Blueberry now madden wont even start