Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? TheStarlord71
Date/time issue occurred 10/22/2021
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? All Franchise Online Modes
Summarize your bug When doing story lines in the game that improve your players step by step to Superstar X-Factor through 3 weeks, the game breaks when you go for the X-Factor. When you start the coach meeting with the player and getting the challenge (ex. DAL TE Dalton Schultz getting 200+ yards or 4+ TDs) and then exit the game completely, when you go restart your franchise the bug instantly restarts the X-Factor challenge with the ghost coach (aka floating cell phone, no coach present). This then does all of the following: - When starting the game without modifying uniforms, your team will play against itself (ex. If you’re the Dallas Cowboys and you’re playing the Denver Broncos that week, when you start the game, the game gets stuck looking at turf on the field and you have to skip the pregame show. The scoreboard up top will show DAL/DAL). When exiting, the game enters and eternal loading screen that never ends. When you shut the game off and go back in, the X-Factor scene resumes and then… - You modify the uniforms of yours or your opponents, the game will occur, but when you quit or finish the game, the game crashes, going to eternal loading screen, doesn’t save your progress and repeats the glitch. - You can skip the week, but your games are still messed up and unplayable because of the glitch and you jeopardize losing your chance at X-Factor. This started with the new scouting update.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Start an online franchise 2. Use current rosters (real time, week 7) 3. In my example, pick the Dallas Cowboys. 4. Use Mike McCarthy or a create a coach. Doesn’t matter. 5. Set 15 Minute Quarters 6. Start the franchise. 7. Skip the DAL Week 7 Bye. 8. Start up the cutscene with Dak Prescott and the coach shoot Dalton Schultz. 9. Complete the goal and get Schultz to Star Dev. 10. The next week Dak will come up to you again. This time if you complete the goal, Schultz will go from Star to Superstar. 11. Complete the goal. 12. The next week Dak will come up to you for a 3rd time. Schultz can now go from Superstar to Superstar X-Factor. 13. Exit franchise mode. 14. Turn off Madden 22 completely. 15. Restart Madden 22. 16. Enter your franchise. 17. The Dak cutscene will instantly play without prompting. The glitch begins here.
What happens when the bug occurs? Eternal loading screens Your team vs your team instead of the proper opponent. Inability to progress further Your franchise is dead.
What do you expect to see? The end of the game, the screen that shows how many coaching points I’ve earned, upgrading players, the ability to continue the franchise.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? ???
Enter RAM memory size in GB ???
Any help is appreciated with the issue above with Franchise mode getting stuck in an eternal loading screen when leaving franchise after your player is preparing to jump to X-Factor. Locks the game out completely and prevents it from moving forward.
