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grdmstrfrost's avatar
grdmstrfrost
3 years ago
Solved

Madden 22 Will Not Start

Product: Madden NFL 22
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 4/15/2022 at 10:50
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug No matter what I have done, I am not able to run Madden 22 anymore. From uninstalling, to moving the whole game, down to deleting cache, already having the latest updates, From moving to the EA Desktop app and back, To continuously cleaning/restarting my PC. I am lost, don't know what to do, and the sad part is it's only y'alls games that are not booting up. I just need a simple solution, but reinstalling just not only doesn't work, it completely wastes my time.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? If you can find a similar PC with the same specs, then good luck. otherwise, I doubt anyone with the same specs higher up has this issue...
What happens when the bug occurs? Freezes the Origin Launcher, then disappears, on Task Manager it shows for a second that it is running normally, only to stall afterwards. After a minute or so the Madden task disappears, and Origin shows back up.
What do you expect to see? As soon as I hit play on Madden 22 I expected to see the game opening.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB 32GB

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I have no other way to explain it. This has been happening a lot lately, and the first few times I had originally thought it was a fluke due to going from the EA Desktop to Origin (Due to the Xbox app), but now I see after a few weeks of not running the Xbox App for Madden nothing seems to work. Tried all options that you have given to other players in this site, but to no avail. ANY help would be appreciated, because I very lost in the situation. 

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @grdmstrfrost To confirm currently are you playing via Origin or EA Desktop?

    Also can you check the following:

    • Try these steps to make sure there aren't any other programs that may be preventing the game from properly saving 
    • Clear Origin Cache or Clear EA App's Cache 
    • Disable Origin in-game overlay and any other running overlays 
    • Closing other running applications, and try running your client and Madden as admin
    • Put your device in a Clean Boot and try to only run the client and Madden

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @grdmstrfrost To confirm currently are you playing via Origin or EA Desktop?

    Also can you check the following:

    • Try these steps to make sure there aren't any other programs that may be preventing the game from properly saving 
    • Clear Origin Cache or Clear EA App's Cache 
    • Disable Origin in-game overlay and any other running overlays 
    • Closing other running applications, and try running your client and Madden as admin
    • Put your device in a Clean Boot and try to only run the client and Madden
  • grdmstrfrost's avatar
    grdmstrfrost
    3 years ago
    @EA_Illium Appreciate it. So it seems as if Clean Boot works.. Temporarily. And other games seem to run the same fate. I'll figure something out but thank you for the help..
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @grdmstrfrost Thanks for going through those steps, once your in a clean boot does the game only run for a certain time before running into issues, or does it work until you go back to a normal boot? 

    we may be running into an application that is interfering with madden running, what else runs on your device when you normally try to play?

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