Forum Discussion
@MrOctober393 @FlappySwirl @CozWand1001
Can you 3 attach a DxDiag for us to review?
Do you happen to be on a Linux network? A player was experiencing crashes because of PiHole.
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Here is the report
- EA_Blueberry4 years ago
Community Manager
@MrOctober393 @CozWand1001
I recommend checking your graphics cards for the latest drivers. I don't believe that is the cause of this but I noticed they could use the latest versions. I recommend GeForce Experience if you're not familiar with manually downloaded drivers from Nvidia's site.Are you both launching the game from Origin, Steam, or EA Desktop?
- 4 years ago
I launch the game through steam.
- 4 years ago@EA_Blueberry I play it through origin
- 4 years ago@EA_Blueberry I updated the driver and it didnt work do u know what I should do now?
- EA_Blueberry4 years ago
Community Manager
@CozWand1001 @MrOctober393
Do you both have an alternative network option to connect to, such as a hotspot or VPN to determine if this is network related?