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celticsnation68's avatar
celticsnation68
4 years ago

Madden 22 Xbox Series X crashing

My madden 22 next gen version on Xbox Series X keeps crashing to the Home Screen when I play (dashboarding). My game doesn’t crash on any other game besides madden 22 next gen. It crashes at random m...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@celticsnation687

Hey there. When it's crashing on you do you see a Terms and Conditions prompt?
  • celticsnation68's avatar
    celticsnation68
    4 years ago

    No it doesn’t, also something I noticed is the game is never in my quick resume like other games even when I’m in the game or just played the game and didn’t close app which I think might be part of the problem 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @celticsnation687

      If you don't fully close down the game before playing it that can increase the chances of dashboarding. I've experienced this myself on my X.

      Do you have your console plugged into the wall or a surge protector?
      • claevonw's avatar
        claevonw
        4 years ago

        I’ve been plugged into a surge protector as I have been since I bought the game.  This literally started happening the last two weeks. Has anyone found a fix? I know EA isn’t working on it with the new game coming out soon. Lol 

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