Forum Discussion
EA_Blueberry
Community Manager
4 years ago@celticsnation687
If you don't fully close down the game before playing it that can increase the chances of dashboarding. I've experienced this myself on my X.
Do you have your console plugged into the wall or a surge protector?
If you don't fully close down the game before playing it that can increase the chances of dashboarding. I've experienced this myself on my X.
Do you have your console plugged into the wall or a surge protector?
4 years ago
I’ve been plugged into a surge protector as I have been since I bought the game. This literally started happening the last two weeks. Has anyone found a fix? I know EA isn’t working on it with the new game coming out soon. Lol
- EA_Blueberry4 years ago
Community Manager
@claevonw
Is it possible to plug the console directly into the wall? The Gen5 console has a built in surge protector and Microsoft has said it's not necessary to use it. Having it in a surge protector could result in console shutdowns. Although that is different than dashboarding, it may be worth trying it plugged into the wall to see if you get the same results.- 4 years ago
Ok I will try that.
- 4 years ago@claevonw Did it work to take it out of the surge protector and straight into the wall?
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