Forum Discussion

minute_of_decad's avatar
minute_of_decad
5 years ago
Solved

Madden Amazon Prime Gaming content not availaible in game

Hello,  linked my origin account to my Amazon Prime Gaming account and claimed the additional content for Madden Ultimate team, but the additionnal content is not available in, game.  Chat support t...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    Hi, @minute_of_decade 

    When Amazon Prime Loot drops it's possible our staff didn't have the ability to grant it to your account at that specific moment, however they should be able to grant the latest one that dropped now. For clarity, our forum staff can't grant content and it's likely that they advised you to come here to raise this to our attention for public visibility on it.

    Please contact our Support teams below so they can assist you. Thank you for signing up!

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

Hi, @minute_of_decade 

When Amazon Prime Loot drops it's possible our staff didn't have the ability to grant it to your account at that specific moment, however they should be able to grant the latest one that dropped now. For clarity, our forum staff can't grant content and it's likely that they advised you to come here to raise this to our attention for public visibility on it.

Please contact our Support teams below so they can assist you. Thank you for signing up!

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,141 PostsLatest Activity: 2 days ago