Madden Bowl Drop Reward
Okay, so I was told by Bob from @EAHelp, to report this here. It was advertised that if you had your EA and Twitch accounts linked, and you watched 4+ hours of the Madden Bowl stream on Friday, tha...
Forum Discussion
Yeah, I had the same problem and when I went to EA Support they don't let you chat with anyone or report it directly to them. Instead they say to take it up with twitch, but I'm honestly not sure how to do that since they don't let you whisper at them and that doesn't seem like a thing that you'd get a response to from posting in the chat room. Anyone know how I'm supposed to contact the folks at the madden twitch account?
I've been all over Twitch. Google "Twitch Support" and you can submit a ticket. Also, you can do what I've been doing, and bug the hell out of them on Twitter. Just search for Twitch.
Quick update: I posted in the chat on the twitch channel about this and within a few seconds it was deleted by a moderator. No clue what's going on there.
I've submitted a ticket with Twitch, it's been two days, and I've heard nothing. I've tried sending them Tweets, but I get nothing but silence. I was told to by @EAHelp to post in here so that the Madden team would see it, and it hasn't helped. And every time I reach out to EA about it, I either get told to keep waiting, and it'll show up eventually, or to contact Twitch because it's job to give out the Madden Bowl Drop Rewards. I noticed today that the picture advertising the 98 Mahomes has been removed from MUT. Good thing I saved a picture of it to my computer, you know, just in case they try to say that it was only one person, or random people, who were going to get it.
Quick Update: After another useless live chat, several more failed attempts to reach out to Twitch via Twitter, and another help ticket submitted to to them, I decided to start doing some research. It seems that these Twitch rewards for Madden have been a major problem since they started a couple of years ago. I finally came across an article that mentioned making sure your EA account was actually linked to your Twitch account. It had written a couple years ago, but detailed how several people had linked their Consoles, Amazon, and EA accounts all to their Twitch, only to go back and find out that their EA account was no longer linked, and they had to link it again.
Well, it turns out that's exactly what happened to me. For some reason, my EA account, which had been linked to my Twitch account well before the stream started last Friday, was no longer linked to it. Everything else was still linked, but EA had completely disappeared. I don't know why. I don't know how. I have a feeling it happened when I linked my PSN account to my Twitch account. It was the first time I had ever used my PS4 to watch a stream. No matter how, or why, it happened, it happened. I just finished re-linking my accounts. So, yeah, I'm sure if I ever hear back from Twitch I'm going to get a long, drawn out story about how my accounts weren't linked, and that's why I didn't receive the rewards.
