Forum Discussion
EA_Blueberry
Community Manager
3 years agoHey, @jchung407
Can you let us know if these steps help? What type of device are you using?
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
3 years ago
Hi, thank you for responding. I tried all of them and it still isn’t working. As soon as I open it closes right away. I have a lot of memory space for it to run, and everything is up to date. It worked back when Madden 22 launched but hasn’t worked since
- EA_Blueberry3 years ago
Community Manager
@jchung407
What type of device are you on and do you know if the Apple or Google Play store needs an update?- 3 years ago
I have a IPhone 13, and everything is up to date
- EA_Blueberry3 years ago
Community Manager