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drebiggs12's avatar
drebiggs12
6 years ago
Solved

Madden kicks me out during online game loading and counts as loss.

Everytime I play a online H2H game and it begins to load it freezes and them kicks me out counting it as a loss. Im very irritated about this glitch please help because I'm taking L's I don't deserve. 

  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hey @drebiggs12. 

    I know that getting kicked like that can definitely be frustrating. I'd like to try running through some steps to see if we can help prevent it from happening again. A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. 

    If you're still running into disconnections after that I'd recommend checking out the platform-specific steps as well: 

    - Xbox One

    - PlayStation 4

    - PC

    Let me know if you're still having any trouble after that. Thanks!

    /Kent

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @drebiggs12. 

    I know that getting kicked like that can definitely be frustrating. I'd like to try running through some steps to see if we can help prevent it from happening again. A good place to start would be with the basic connection troubleshooting steps over at the EA Help website. 

    If you're still running into disconnections after that I'd recommend checking out the platform-specific steps as well: 

    - Xbox One

    - PlayStation 4

    - PC

    Let me know if you're still having any trouble after that. Thanks!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @drebiggs12. 

    Were you able to try running through any of those steps I mentioned? Are you still seeing any disconnections? 

    /Kent

  • freh23's avatar
    freh23
    2 years ago

    Y’all just kicked me in a superbowl match. Come on!!!!!!

  • guz303's avatar
    guz303
    Seasoned Novice
    2 years ago
    @EA_Kent You guys It continues to be a problem everybody's talking about it. I keep losing games and I come in here and ask and you tell me to report him and you don't do a f****** thing

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