Madden NFL 19 keeps crashing to desktop with no error
- 7 years ago
@plobiop@P33ingGamer@kk_md92@MagJes@typicalintrovert
After some investigation, we have found that the minimum requirements for this game are a little higher than previously stated.
The issue seems to be mostly related to older AMD CPUs, particularly older Phenom and AMD FX CPUs, but other CPUs may also be affected.
I initially thought he problem was those CPUs lacking the instruction set extensions SSE 4.1/4.2.
It turns out this is not exactly the issue but the cause of the incompatibility is closely related to that.
We are in the process of updating the minimum requirements on our web pages.
When the system requirements are updated, you can check if your system meets those and if not, you can request a refund on the basis of not meeting the requirements.
The min. spec. for the CPU currently say: CPU: i3-4350 or equivalent passmark, so when this is updated, you can then act accordingly.
The specs can be seen here: https://www.origin.com/irl/en-us/store/madden/madden-19#store-page-section-requirements
We do apologise for the disappointment this may cause affected players.
*marked as solution for player visibility