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rlut13's avatar
rlut13
6 years ago
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Madden Rewards Sign Up Issues

Every time I try to sign up for Madden Rewards, it asks me what is the last name of my third grade teacher. I answer correctly and it says I’m wrong. I went to the EA Customer Portal page and tried t...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hi @rlut13. 

    If you're still running into trouble updating your security questions please reach out to the EA Help team so they can pull up your account and take a look. You can find more information on how to set up a case with them check out the EA Help website. 

    If you prefer you can also contact them over Twitter or Facebook as well. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @rlut13. 

If you're still running into trouble updating your security questions please reach out to the EA Help team so they can pull up your account and take a look. You can find more information on how to set up a case with them check out the EA Help website. 

If you prefer you can also contact them over Twitter or Facebook as well. 

/Kent

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