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ECNATION's avatar
ECNATION
5 years ago

Madden Says I need EA Access

I am trying to play Madden20 but when I press a button to start, a screen loads telling me, “Thank you for trying out Madden NFL 20. Your signed in account requires an active EA Access Subscription. ...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 years ago

@ECNATION 

Have you changed account, platform (PC, Xbox, Playstation) or have you moved to another country?

Are you currently using a PC, Xbox or PS4?

  • ECNATION's avatar
    ECNATION
    5 years ago

    I have not changed platform, account, or moved to another country. I am using PS4

  • ECNATION's avatar
    ECNATION
    5 years ago

    Never mind. The new update must’ve fixed some how or my wifi was messing yesterday, but it’s working now!

  • Justinrippin420's avatar
    Justinrippin420
    4 years ago

    I’m having this same problem I haven’t moved anything but I do play on PS4

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Admin rankCommunity Admin
      4 years ago

      @Justinrippin420 

      Have you tried deleting the game from your console and re-installed the full game from your library? We've seen this message pop up if there was still trial time left on Madden if you played it prior to purchasing it. 

      • Justinrippin420's avatar
        Justinrippin420
        4 years ago
        I tried deleting and reinstalling it does the same thing

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