Madden19 PC DirectX-Error
Hey, im always getting DirectX error in Franchise. Here is what it looks like: DirectX Error Device Removed Reason: DXGI_ERROR_DEVICE_HUNG, DirectX function 'DX11 Renderer::tryMap' failed with DX...
Forum Discussion
EA_Barry
Community Manager
Community ManagerSeeing as you are not using multiple GPUs (SLI), I do no think that is related to your issue.
You do have Bluscreens and Windows crashes in your Dxdiag so the following steps should be attempted before contacting your hardware manufacturer for help.
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
I tried everything now Barry. Reinstalled Windows 10, updatet Bios, used Driver Updater, set Intel Card to off... Still the same issue.
I checked the dump files with WhoCrashed, here is what i got:
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 07.10.2018 02:09:26 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\100718-5437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1B0F30)
Bugcheck code: 0x13A (0x11, 0xFFFF8C8F88802100, 0xFFFF8C8F9AB8FD70, 0x0)
Error: KERNEL_MODE_HEAP_CORRUPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the kernel mode heap manager has detected corruption in a heap.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 07.10.2018 02:09:26 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xDD8BA)
Bugcheck code: 0x13A (0x11, 0xFFFF8C8F88802100, 0xFFFF8C8F9AB8FD70, 0x0)
Error: KERNEL_MODE_HEAP_CORRUPTION
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_54bd1f10ac116cd5\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 416.16
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 416.16
Bug check description: This indicates that the kernel mode heap manager has detected corruption in a heap.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 416.16 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation KERNEL_MODE_HEAP_CORRUPTION
- EA_Barry
I know the following is counter intuitive but could you try using older video drivers, maybe the 399.xx or 398.xx ones?
Thank you.
I have same issues. And its with a titan x maxwell is there combatabilty problems with this card
- EA_Barry
There is not a specific compatibility issue with that GPU. Have you tried the above troubleshooting steps?
Thanks.
