Madden20 ea servers
Why do I keep getting disconnected from ea server while in ultimate team?
Forum Discussion
Will not let me play quick matc
- I cant play anything thats in ultimate team. This sucks I wasted so much money.
EA_KentCommunity Manager
Hi @kamkaden2019.
I know that disconnections are definitely frustrating to deal with. We should try running through some steps to see if we can prevent this from happening to you again in the future.
A good place to start would be the general connection troubleshooting steps over at the EA Help website. Those steps can help out with a lot of different issues. If you're still having any sort of trouble after that can you let me know which system you're playing on? We can try some more specialized steps from there.
/Kent
- @EA_Kent Kent i have went through all steps im so frustrated on the thousands of dollars i have spent on packs now i cant play ultimate team. * tried internet connection fix tried visual coach delete playbooks uniforms best team. I cant play ea servers keep kicking me
- EA_KentHi @kamkaden2019,
Have you tried updating your PS4 to a different DNS server to see if that helps? That can sometimes fix issues like this. To update the DNS server follow the steps below:
1. Open up the Settings on your PS4, then got o Network. From there go to Set Up Internet Connection, and select either wifi or LAN cable depending on what you're using.
2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS.
4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
See if you're able to connect to MUT and play any games afterward. Let me know how it goes when you can.
/Kent
- @EA_Kent Ps4 gamertag kamrules5
