Madden20 ea servers
Why do I keep getting disconnected from ea server while in ultimate team?
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @kamkaden2019,
Have you tried updating your PS4 to a different DNS server to see if that helps? That can sometimes fix issues like this. To update the DNS server follow the steps below:
1. Open up the Settings on your PS4, then got o Network. From there go to Set Up Internet Connection, and select either wifi or LAN cable depending on what you're using.
2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS.
4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
See if you're able to connect to MUT and play any games afterward. Let me know how it goes when you can.
/Kent
Have you tried updating your PS4 to a different DNS server to see if that helps? That can sometimes fix issues like this. To update the DNS server follow the steps below:
1. Open up the Settings on your PS4, then got o Network. From there go to Set Up Internet Connection, and select either wifi or LAN cable depending on what you're using.
2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS.
4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
See if you're able to connect to MUT and play any games afterward. Let me know how it goes when you can.
/Kent
@EA_Kent Tried 10 times still freezing and kicking me out of ea server
- @kamkaden2019 Ken i load ultimate team then click challenge then booted
- EA_KentThanks for following up. It's only happening when you're trying to play solos? Can you give this a shot for me?
Go into your team visuals and try changing your uniform and your coach. See if you're able to play the challenges after that.
/Kent- @EA_Kent Ken I did all of this three times
New uniforms
New playbook
New coach
New stadium
Deleted visual coach and uniforms
Still can’t play solo or any challenges get kicked from ea server and frozen screen five days straight
Changed best overall team
