Madden20 ea servers
Why do I keep getting disconnected from ea server while in ultimate team?
Forum Discussion
@kamkaden2019 Ken i load ultimate team then click challenge then booted
EA_Kent
Community Manager
Community ManagerThanks for following up. It's only happening when you're trying to play solos? Can you give this a shot for me?
Go into your team visuals and try changing your uniform and your coach. See if you're able to play the challenges after that.
/Kent
Go into your team visuals and try changing your uniform and your coach. See if you're able to play the challenges after that.
/Kent
- @EA_Kent Ken I did all of this three times
New uniforms
New playbook
New coach
New stadium
Deleted visual coach and uniforms
Still can’t play solo or any challenges get kicked from ea server and frozen screen five days straight
Changed best overall team - @kamkaden2019 Ken its happening on everything for ultimate team. I cant plsy solo season challenges everything freezes and than kicks me off while i stare at orange background blank loading then kicked
- EA_Kent
Would you be able to try removing and re-adding your PSN profile to your console to see if that helps at all? That can help with some issues like this as well. For more info on how to remove the PSN ID from your system check out the PlayStation support website. '
Once the User has been removed from your console you can then set it back up and log in with your PSN account info. Let me know if you're still having the same issues afterward.
/Kent
- @EA_Kent Ken I removed pen I’d twice. It’s still kicking me and freezing.
- @kamkaden2019 Sorry typo.ken it's still not working removed ID twice.
- EA_Kent
Gotcha. Do you have access to a PC on the same network that you're using to play Madden? If so, can you try running a UO Trace for me? That's a tool that can give us a detailed look at the connection between your home network and the servers, so if anything is happening in between we may be able to spot it.
For more info on how to run the trace check out the How to Run UOTrace section on the Connection Troubleshooting article over at the EA Help site. The results of the test will show your IP address, so you can send them to me in a private message. Thanks!
/Kent
- @EA_Kent Awesome thank you
