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I am playing digital since I bought it from the PlayStation store but my PS4 got stuck in safe mode yesterday so I had to re download the whole game but I cannot get into the game now unfortunately I just freezes right before the Jackson montage and then I get a error
Did you rebuild that database when the issue occurred yesterday @ejdahypaaa?
If not then it may be worth doing so now, also no harm to restore your licenses: Select (Settings) > [Account Management] > [Restore Licenses].
Darko
- 5 years ago
I just tried the restore I’m getting the same issue and I had to initialize the ps4 yesterday and re download everything
- EA_Darko5 years ago
Community Manager
Hey @ejdahypaaa let's try reinstalling the game again and ensuring that you don't launch it till the game is fully installed and updated.
Darko - 5 years ago
Okay I deleted it and I’m going to re download it
- EA_Darko5 years ago
Community Manager
Let me know how you get on @ejdahypaaa,
It may be a case that you need to speak with PSN support as it can happen that a digital copy can have issues and need to be replaced.
Darko
- 5 years ago
I will let you know as soon as it’s done being downloaded if so how would I get in contact with the ps support
- EA_Darko5 years ago
Community Manager
Hey @ejdahypaaa you can get in contact with PSN support here: https://www.playstation.com/en-ie/get-help
Darko - 5 years ago
The reinstallment process worked I appreciate your help !!
- EA_Darko5 years ago
Community Manager
That's great to hear @ejdahypaaa, enjoy your gaming.
Darko
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