Forum Discussion

Anonymous's avatar
Anonymous
7 years ago

Missing Madden 19 (MUT Squads) Series trophies

Every week I participate in your weekly MUT Squads challenges (easy, medium, hard), a set that expires and refreshes every week...upon completing the 3 games one should receive 4 trophies as a reward...
Anonymous's avatar
Anonymous
7 years ago
Nope...list had disappeared. EA told me post here to Devs can see and nothing. Absolutely terrible customer service...this may be my last madden purchase at this rate. At least in previous editions I got some actual tech support...now they brush you off and send your problems to die here in the forums...I.E. no one helps and your eventually will just have to get over it. Not exactly the kind of treatment I am paying $65-$80 for every year, plus spending on green points in the PS store. I feel like I am being sold something that is incomplete.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Hey @ThatOGF_ckinGuy

I want to make sure there isn't any confusion from your interaction with our EA Support team. Are you referring to PlayStation trophies that get awarded to your PSN account when you complete specific objectives for all games? Like achievements for Xbox? To be clear, that is something triggered from PlayStation and Xbox's side. If there is something in our game that is not allowing those to activate, we can of course gather a bug report and make sure our studio works with our partners at Sony/Microsoft to fix it. The EA Support staff is not able to grant those though.

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