Forum Discussion
@etat1979 wrote:
Here is video of me winning a game and then it showing up as a loss. After yesterday's update it let me play six games in a row and no problems. This morning it showed my win as a loss, but I ddint get video of it. I re-created it tonight. You will see I won 31-0 and it was recorded as a loss. Here is a link to video on you tube
https://www.youtube.com/watch?v=SPu7dxg9y3U&feature=youtu.be&ab_channel=ETT
Thank you for the video example, @etat1979
Hey, all.
We require more video examples as the team is having trouble reproducing this. If you're able to share a recorded clip of the last 5 minutes leading up to this so our team can determine what's triggering this to happen we'll forward it to the team ASAP.
@EA_Blueberry wrote:
@etat1979 wrote:
Here is video of me winning a game and then it showing up as a loss. After yesterday's update it let me play six games in a row and no problems. This morning it showed my win as a loss, but I ddint get video of it. I re-created it tonight. You will see I won 31-0 and it was recorded as a loss. Here is a link to video on you tube
https://www.youtube.com/watch?v=SPu7dxg9y3U&feature=youtu.be&ab_channel=ETT
Thank you for the video example, @etat1979
Hey, all.
We require more video examples as the team is having trouble reproducing this. If you're able to share a recorded clip of the last 5 minutes leading up to this so our team can determine what's triggering this to happen we'll forward it to the team ASAP.
Our team is having trouble reproducing this. We'll need some recorded footage leading up to this. If you're able to record up to the 5 minutes prior to it happening and share a link to the clip here that will help aide the team in understanding what's triggering the bug.
Thanks,
- EA_Blueberry5 years ago
Community Admin
Our team is having trouble reproducing this. We'll need some recorded footage leading up to this. If you're able to record up to the 5 minutes prior to it happening and share a link to the clip here that will help aide the team in understanding what's triggering the bug.
Thanks,- 5 years ago
After winning first game it gives you the one win reward then once you try to play the next it goes to starting all over again ridiculous wiylth what i paid for the game and money ive wasted this makes me sick
- 4 years ago@EA_Blueberry Someone has already recorded it and clearly the same thing is happening to many of us. Stop deflecting and asking us to post videos of it and just fix it! Come on now this is wack.
- EA_Blueberry4 years ago
Community Admin
@dblemasters wrote:
@EA_Blueberry Someone has already recorded it and clearly the same thing is happening to many of us. Stop deflecting and asking us to post videos of it and just fix it! Come on now this is wack.Hey there,
We know it's happening. This one appears to be a really tough bug to reproduce and is very random. We're hoping to get a variety of footage of what players are doing leading up to it happening to see if we can locate a root cause to trigger this event. I'm sorry if it came off as not believing you, it's definitely not that. If we can get some footage and your Gamertag/PSN ID we'll swing it their way ASAP.
- 4 years ago@EA_Blueberry 1/31/21 was working fine until my fourth game after winning the game froze camera just going around the stadium had to concede the game to be able to exit there fore giving me a loss