Forum Discussion
@dblemasters wrote:
@EA_Blueberry Someone has already recorded it and clearly the same thing is happening to many of us. Stop deflecting and asking us to post videos of it and just fix it! Come on now this is wack.
Hey there,
We know it's happening. This one appears to be a really tough bug to reproduce and is very random. We're hoping to get a variety of footage of what players are doing leading up to it happening to see if we can locate a root cause to trigger this event. I'm sorry if it came off as not believing you, it's definitely not that. If we can get some footage and your Gamertag/PSN ID we'll swing it their way ASAP.
I've just read a suggested solution that it might be related to a corrupted cache (thanks to @SportsKing812 for sharing it here: Solo Draft Still not working correctly — EA Forums):
>>>I found a fix on Xbox series x. You need to go to the Xbox home screen (big white button), highlight madden 21, hit the burger button on the controller and choose "quit". If you just hard quit the console while in madden, you will have problems with phantom/false losses that prevent you from playing all 13 solo games as well as all 6 solo draft games. Must be a cache issue.<<<
how to do clear/delete the cache on your device, see here: Clear cache to fix problems with your games
hope that helps. good luck