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I've recently seen a report in another thread where a player reported that removing all friends from the friends list not only solved the issue where doing that was suggested as a workaround, but also some other issues (in particular prohibiting to enter specific tabs or modes).
It is a complete shot in the dark but please could someone try to do the following:
please could you try deleting all your friends from your friends list (till you have 0 left) and then close the app and restart the console? this workaround seems to work for at least some players who face the same issue.
But please only do it if you are willing to help finding a solution and to spend your time doing so! In best case you do it if you only have a few friends in your list.
As I said, it is a shot in the dark! But hopefully it helps at least some of you.
Finally was fixed for me today didn't even see this thread it just finally worked when I tried. Finally have my max Kam that I would have had 2 weeks ago
- EA_Blueberry4 years ago
Community Manager
Glad to hear you're all getting in. We'll reach out to the team to confirm whether a fix went out overnight.
- EA_Blueberry4 years ago
Community Manager
The team put out a fix yesterday. Please let us know if you're still unable to get into the challenges after power cycling your console or restarting your PC.
Thank you or hanging in there with us on this and to everyone that was able to provide their details our way to help assist in the fix. - 4 years ago
I’m still unable to connect
- EA_Blueberry4 years ago
Community Manager
@seanmv1986 Which platform do you play on and have you tried rebooting your modem/router and power cycling the console?
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