Forum Discussion

ElephantLord73's avatar
ElephantLord73
4 years ago

[MUT] Gridiron Forge - “Our servers cannot process your request”

“Our servers cannot process your request” when I try to access Gridiron Forge challenges (and only those; everything else works fine) [EDIT: modified thread title to improve visibility/clarity; wi...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@seanmv1986 Which platform do you play on and have you tried rebooting your modem/router and power cycling the console?
Larkynus's avatar
Larkynus
4 years ago

This is an insane cycle.

gamer tag: I am still Larkynus

system: I am still trying to play on PS5.

problem: I still cannot connect to EA servers consistently. This is not a problem isolated to gridiron forge, it applies to all game modes.

attempted fixes: I have reset my modem, playstation, patience, and faith in this company multiple times since August 23rd to no avail. 

  • Larkynus's avatar
    Larkynus
    4 years ago

    This did not work. 

  • seanmv1986's avatar
    seanmv1986
    4 years ago
    @EA_Blueberry I’ve tried the work around step and unlinked all users to my EA account but mine and still doesn’t work.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @seanmv1986 Did you link those secondary accounts to a new EA account?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @seanmv1986 

    Okay. I just want to confirm, is this how you power cycled your PS5?

    How to power cycle your PlayStation console

    1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 5 minutes. Launch the game.
  • seanmv1986's avatar
    seanmv1986
    4 years ago
    Yes I’ve tried that multiple times.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @seanmv1986 

    Can you either reply here or send me a DM of your lineup? I'll need to see screenshots all tabs.

  • seanmv1986's avatar
    seanmv1986
    4 years ago

    @seanmv1986Tried everything you’ve suggested  and still can’t play… any other options?

  • icarus_244's avatar
    icarus_244
    4 years ago

    Is it just solos for you because ive tried so many times to get it to work that ive given up

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