System says an Xbox live membership limitation means I cannot play head to head games. Bought Gold, was able to play one online game, now it keeps giving me this message. I have also downloaded the Vault Madden 25 and it has the same message/problem.I have removed every restriction I can find on both systems and it's still giving me the same message.Any help??

Hi guys, tried profile settings everything was unblocked so i finally got it working with the following steps:1. Delete saved game data from xbox one. Did not fix problem.2.delete saved game data from everywhere. Did not fix problem started new save game data. No fix.3.deleted entire game and any updates. Reinstalled/downloaded. Kept save game data. Problem fixed.In short. Uninstall and delete game including updates. Keep your saved game data. Redownload and/reinstall. This worked for me. Startup. Install updates after confirmation that h2h worked.

MUT Head to Head can't access on Xbox One

24 Replies

EvilSammich
11 years ago
Same. Madden 15 gives "an xbox live membership limitation prevents you from accessing this feature" when I try madden ultimate team or head, have had a gold membership since day 1
Tried reinstalling twice, 14gb download per try
Several reboots and hard reboots
Deleted all local saved game data
Reset modem/router twice
Port Forwarded madden 15 ports

Can play offline, can go online and see the leaderboards, can access some online features in mut, can download community files, cant play mut regular season, cant play h2h

Called xbox live support yesterday and the dude informed me that many people are having this issue, he said he had someone on the line for 2 hours trying everything i did plus more and it still didnt work.

We came to the conclusion that its on EA's side or XBL
Anonymous
11 years ago
When I try to acess any online features, a warning message appear with "An xbox live membership limitation does not llow you to acess this feature". I have a 3 month Gold subscription. Privacy settings allow everything. Everything worked last night but not now. I dont get it.
Anonymous
11 years ago
When I try to play online on xbox live with the xbox one it says my online subscription won't allow it.
EvilSammich
11 years ago
I get "an xbox live membership limitation prevents you from accessing this feature"

Tried everything in the book, cant do anything online
EvilSammich
11 years ago
Lucky u got to play, ive been getting the same message since midnight release
ComeBackKid80
11 years ago
having the same problem if anyone learns how to fix this let me know asap
Anonymous
11 years ago
When u click play online it says an xbox live membership limitation does not allow you to use this feature please help
EA_Barry
Community Manager
11 years ago
Can you guys try to re-download your profile as follows to see if that helps:

http://support.xbox.com/en-IE/my-account/manage-gamertag-and-profile/download-your-xbox-live-profile-to-another-360-console
Anonymous
11 years ago
Doesn't work how do we fix it so annoying best part about mut??? Plz. Answer
Anonymous
11 years ago
Getting very frustrated can't play any head to heads and losing contracts because opening sequence glitch.