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EA_Aljo
Community Manager
4 years agoHi there, @Balsamo3.
Thanks for reaching out about this. I'll try to help find out what's going on. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
4 years ago
ive talked to 4 different people from ea support. one told me i had to get a lan cable for better internet. I bought one and this still does not work.
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